FAQs
FAQs
Q: What products do you sell on UniqCollect.com?
A: We offer a diverse range of products, including fashion, home decor, beauty, electronics, and more. Visit our website to explore our exciting collection.
Q: How can I place an order?
A: Placing an order is simple! Browse our website, select your desired products, and proceed through the checkout process. No account creation is required.
Q: What payment methods do you accept?
A: We accept multiple Cash on Delivery (COD).
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking number via WhatsApp or email. Use this number on our "Track Your Order" page or contact our support team for assistance.
Q: How long will it take to receive a tracking number?
A: Orders are dispatched within 24 hours, and tracking numbers are shared via WhatsApp or email shortly after dispatch.
Q: Will I receive a confirmation number when I place my order?
A: Yes, you will receive an email confirmation immediately after placing your order. If you don’t receive it within 12 hours, contact us at uniqcollect@gmail.com.
Q: What is your Return and Refund Policy?
A: We offer a hassle-free 5-day return window. If you're not satisfied with your purchase, you can initiate a return, and upon approval, receive a full refund. For more details, refer to our Return and Refund Policy.
Q: How do I cancel my order?
A: You can cancel your order within 24 hours of placing it by emailing uniqcollect@gmail.com or messaging us on WhatsApp at +91-9700213878. Orders cannot be cancelled after they are shipped.
Q: Can I change my shipping address after placing an order?
A: Unfortunately, shipping addresses cannot be changed once the order is confirmed. Please double-check your details during checkout.
Q: Do you offer Cash on Delivery (COD)?
A: Yes! Cash on Delivery is available as a payment option during checkout for your convenience.
Q: Is shipping free?
A: Yes, we provide free shipping on all orders across India.
Q: Do I need to create an account to shop at UniqCollect.com?
A: No account is required to shop with us. Order updates and tracking information will be sent directly to your email or WhatsApp.
Q: Do you have a physical store where I can make purchases?
A: We operate exclusively online. All purchases must be made through our website for a convenient shopping experience.
Q: I have more questions. How can I reach your customer support?
A: For any other questions or concerns, email us at uniqcollect@gmail.com or WhatsApp us at +91-9700213878.
We're always happy to assist you!